The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at firstname.lastname@example.org
No, you do not need an account to make a purchase. What we need is your shipping address and phone number to send the order and make sure you get it.
We offer free shipping to the United States. For more detailed shipping costs please visit our shipping info page.
We ship out your order within 1-2 business day of purchase.
If you're trying to estimate when a package will be delivered, please note the following:- Credit card authorization and verification must be received prior to processing
- Our shipping provider does not deliver on weekends and public holidays
Our staff will provide you with a tracking number to track your parcel. Once we update your tracking number you will see it in your account. When you click on your tracking number you will be redirected to the detailed tracking information.
If you do need to change your shipping address, you can do it in your account dashboard or you can contact us.
We accept product returns for credit, exchange or refund up to 90 DAYS after the dispatch date, provided that the returned product(s) are unused.
There are no charges for return. Original shipping charges are non-refundable. We provide you a free return shipping label.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 14 working days.